Service @PIDAS Österreich GmbH
PIDAS is a service company who in the customer service area specializes in developing, optimizing and operating service organizations in the business and IT fields. Its solutions incorporate strategy, people, organization and technology, and our projects are based around our own customer care concept. The PIDAS portfolio comprises three areas: Consulting, Solutions and Managed Services. Together, they cover the entire customer care value chain, from advisory services to building up and running service organizations centred around customers.
The Consulting team supports companies in consistently aligning themselves with the requirements of their customers. The Solutions team designs, implements and integrates all-in-one software solutions that provide service organizations with technical support. Our Managed Services division includes our international service desk services that are provided 24/7 in various languages. From simple log & route to professional 1st and 2nd level support, we support over 100,000 users around the world. Find out more at www.pidas.com