We were thrilled to accept the invitation of our cooperation partner, the Kundendienst Verband Österreich (Austrian Customer Service Association) to the 20th KVA Service Congress on April 25 and 26. Participants could expect an exciting programme based around “The exciting future of SERVICE: how to achieve service excellence in a digitized world”. The event also served as the perfect opportunity for us to meet up with our cooperation partners – including representatives from both the Austrian and German Customer Service Associations.
